Cart 0

Returns & Exchanges

GENERAL PROCESSING TIME FOR ALL ORDERS IS 2-3 BUSINESS DAYS.  You will receive a shipment notification upon release of your order.

Return Policy

All returns require a Return Authorization (RA) number.  To obtain an RA # contact online@jillroberts.com.  Return requests must be made within 5 DAYS from date of receipt.

JILLROBERTS.COM accepts returns of all unworn/unwashed merchandise with original tags attached.  Shoes must be returned in their original box (if applicable).

All SALE items are a FINAL SALE.

Returns will be refunded to your original form of payment within 7-10 Business days from receipt of package.

Shipping charges are non-refundable.

Jill Roberts is not responsible for lost/stolen return packages.  We recommend that you ship your return via a traceable courier with signature.

Any returns without a valid RA number will not be accepted and returned back to sender.

At this time, we are not accepting JILLROBERTS.COM returns/exchanges at our Jill Roberts Boutiques.

 

EXCHANGES

For Exchanges please contact us at hello@jillroberts.com.